Student Self Help

Students can report any worries or concerns to the Student Support Team here



Calm Harm is an award-winning app developed for teenage mental health charity stem4 by Dr Nihara Krause, Consultant Clinical Psychologist, using the basic principles of an evidence-based therapy called Dialectical Behavioural Therapy (DBT).

Calm Harm provides tasks to help you resist or manage the urge to self-harm. You can make it private by setting a password, and personalise the app if you so wish. You will be able to track your progress and notice change.

You can download our guide to using the app during Covid-19 here.

Please note the app is an aid in treatment but does not replace it.

Chat Health Norfolk

ChatHealth is a secure NHS approved text messaging service for 11-19 year olds.

All Norfolk young people aged 11-19 year olds can text 07480 635060 to start a conversation with a trained health professional.

  • You can chat about a mental or physical health worry or question you have.
  • Your text will be answered by a member of the 5-19 team in the Norfolk Healthy Child Programme.
  • They will answer your questions and offer confidential support and advice.
  • If you need more support, or they feel worried about your wellbeing, they can talk through the different options available to you.

ChatHealth is available;

  • 09.00 - 18.00 Monday to Friday
  • 09.00 - 13.00pm on Saturdays.
  • Closed Sundays and bank holidays.

If your message is sent out of hours you will get an automated response. This will let you know when you will get a reply. It will also explain who to contact to get help straight away.


Childline is here to help anyone under 19 in the UK with any issue they’re going through.

You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you.

Childline is free, confidential and available any time, day or night. You can talk to us:

Whatever feels best for you. 


1 in 5 children and young people suffer from mental health illness in any given year. At Kooth, we believe every young person has the right to thrive and to access high quality mental health care. is commissioned by the NHS, Local Authorities, charities and businesses to provide anonymous and personalised mental health support for Children and Young People. With over 4000 logins per day, we provide end to end support whatever the need.

Map Advice Line

The Mancroft Advice Project (MAP are providing a free phone advice line and email service for young people, aged 11-25, across Norfolk. Open from 10.30 to 17.30 Monday to Friday (except Bank Holidays).

Young people can call or email at if they:

  • Need food
  • Are worried about money and debt
  • Need advice about housing or benefits
  • Don't know where to get help for other problems or worries

Their team of expert advisers will be there to help. It's free and confidential.

Report Abuse in Education

Sexual abuse in any form is unacceptable. Following the concerning reports provided to the Everyone’s Invited website, detailing incidents of sexual assault in schools and colleges, the Government has taken steps to support to those affected and ensure all schools are safe places.

This new dedicated helpline is open to children, young people and adult victims of sexual abuse.

The helpline will be run by the NSPCC and will provide victims of abuse with the appropriate support, advice and onward action, including on contacting professionals or the police if they wish. The helpline will also provide support to parents and professionals too.

Everyone’s Invited, a place where victims are encouraged to record their experiences of sexual assault and abuse, will also signpost to the helpline from their website.

Young minds action for awareness

Whether you want to understand more about how you're feeling and find ways to feel better, or you want to support someone who's struggling, we can help.

Young Minds Text Line
If you are a young person struggling to cope, text YM to 85258 for free, 24/7 support.

Whatever you are going through, if it matters to you, it matters to us.

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